Schedule management | myQ Enterprise

Case studies

Digitally transformed for efficiency and safety

Discover how Heartland produce realized more than $450K+ of labor savings while improving safety from their first year using myQ® Enterprise. Read more

Manual to digital gate and dock management

Discover how Cheney Brothers uses myQ® Enterprise to streamline driver check in and loading operations.
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Scheduling management

Streamline scheduling with a single, easy-to-use dashboard

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Simplify scheduling and facility access

Manage appointments, facility schedules, and capacity limits from a single connected dashboard

Appointment scheduling

Coordinate trailer arrivals and identify load types in advance to keep operations moving efficiently.

Reduce backups
Minimize yard time

Scheduling rules

Control appointment volume with configurable hours and capacity settings.

Configure custom schedules by shipment type
Configure custom capacity rules by vendor
Facility closure overrides for holiday's and other events
Shift and day level capacity for appointment scheduling
Customized appointment guidelines delivered for every facility

Appointment visibility

Integrate appointments from your many sources into a single system so your staff has near-time visibility of your operations.

Seamless integration

Connect the tools you already use to streamline workflows and improve coordination across your facility.

Reduce manual processes
Centralize facility data

Frequently asked questions

myQ Scheduling & Check-In is a digital appointment and arrival management solution within the myQ Enterprise platform. It enables seamless scheduling and driver check-in using SMS and mobile web, no hardware required. Organizations can deploy quickly and scale into full facility automation over time.
The solution includes Scheduling Management, Scheduling Portal, Schedule Agent, and Digital Check-In.

Centralized scheduling + self-service booking

AI-powered email scheduling + mobile check-in
Together, these create a unified, end-to-end appointment workflow.
The module improves visibility, efficiency, and user experience across the appointment lifecycle.

Self-service scheduling and automated coordination

Fast, hardware-free deployment
This reduces manual work and streamlines operations.
Many facilities rely on fragmented tools like email, spreadsheets, and phone calls.

Limited visibility into arrivals and inconsistent processes

Low adoption from external partners
These challenges create inefficiencies and poor coordination.
myQ replaces manual communication with automated, structured workflows.

Self-service portal, AI email handling, and SMS updates
This ensures clear, real-time communication between drivers, partners, and internal teams.
Each component removes manual steps from scheduling and arrival processes.

Automated booking, reduced email coordination, and mobile check-in
This saves time, reduces workload, and scales efficiently across locations.
Cost savings come from reduced labor, no hardware requirements, and fewer errors.

Less manual coordination and no infrastructure investment
This lowers operational costs while improving accuracy.
myQ integrates with WMS, TMS, ERP systems, and other scheduling platforms.

Supports APIs, bulk imports, and multi-tenant environments
This ensures seamless data flow and a unified operational view.
myQ combines scheduling, check-in, and communication into one system.

No hardware required and flexible deployment

Scales into full facility automation
This provides both immediate value and long-term growth.
Software-only deployments can be configured and launched in days with minimal IT involvement. No hardware or complex infrastructure is required. Teams can start quickly and expand capabilities over time.
Drivers receive SMS or mobile web instructions to check in upon arrival.

Confirm details, receive directions, and trigger notifications
The process is fast, self-service, and requires no app download.
Yes, each location can customize workflows, messaging, and scheduling rules.

Tailored check-in experiences and operational settings
This allows flexibility while maintaining consistency across the platform.
The system supports multiple check-in options to accommodate all drivers.

SMS, mobile web, or on-site kiosk (if available)
This ensures no driver is excluded while maintaining a consistent process.

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Chamberlain Group, the parent company to LiftMaster, myQ, and Chamberlain, is a global leader in intelligent access. Our innovative products, combined with intuitive software solutions, are part of a myQ ecosystem that delivers seamless, secure access to people's homes, communities, and businesses. Read our story.