Gate management | myQ Enterprise

Gate management

Automate driver check-in, routing, and facility access from arrival to departure

Digitize facility check-in

Enable fast, secure self-service check-in via SMS, mobile browser, or smart kiosk, with multilingual support for drivers.

Reduce gate staffing costs
Speed up arrivals

Optimal trailer routing

Automatically assign trailers to the right dock or yard location based on facility conditions and appointment details.

Optimal dock assignment
Optimal yard assignment (Drop trailer)
Trailer check-In/trailer session completion - assigned priority, arrival time, scheduled time

Automate gate access

Every truck at your gate is a manual process waiting to happen: a guard writing down a trailer number, a driver waiting in line, a coordinator answering the radio. myQ Enterprise automates the gate from arrival to entry. Your guards stop processing paperwork, gate congestion disappears, and every arrival is timestamped automatically.

Trailer tracking

Know which trailers are in your yard, how long they've been there, and manage yard moves with task assignments.

The software talks directly to the gate
Check-in and entry are one motion, not two systems
Every gate event is timestamped by the equipment
Access control that follows your rules around the clock

Frequently asked questions

Gate Management controls how trucks and drivers enter, exit, and move through a facility. myQ Enterprise digitizes this process with automated, self-service check-in and real-time visibility. This creates a faster, more efficient entry point connected to yard and dock operations.
Gate Management includes check-in/out, mobile driver tools, access control, visibility, and communication.

Self-service check-in (SMS, mobile, kiosk)

Real-time tracking + automated routing
Together, these create a seamless gate-to-dock workflow.
Gate Management improves speed, visibility, and efficiency at the facility entrance.

Faster check-in and reduced congestion

Lower staffing needs and better driver experience
This leads to smoother operations and improved coordination.
Many facilities rely on manual processes that create delays and inefficiencies.

Long wait times, high labor costs, poor visibility

Disconnected systems and scaling issues
These challenges limit operational efficiency and growth.
myQ enables direct, automated communication with drivers through SMS, mobile web, and kiosks.

Real-time updates, routing instructions, and notifications
This reduces reliance on calls and radios while improving clarity and response time.
myQ uses real-time data and predefined rules to assign trailers to the best dock or yard location.

Considers availability, appointments, and priorities
This reduces congestion, minimizes movement, and improves flow.
Yes, myQ supports both hardware-enabled and software-only environments.

Works with existing infrastructure or no hardware

Can scale to fully automated gates over time
This provides flexibility for any facility.
Connected gate devices integrate directly with the myQ platform to automate workflows.

Real-time event tracking and automated gate access
This ensures reliable data and seamless system updates.
Customers see improvements in speed, cost, and throughput.

Faster check-in and reduced wait times

Lower staffing costs and smoother traffic flow
Results vary but consistently improve operations.
myQ reduces wait times and provides clear, real-time instructions.

Self-service check-in and multilingual communication
This creates a smoother, more predictable experience for drivers.
Software-only deployments can go live in days with simple configuration. Hardware deployments require installation but are designed to be straightforward. Facilities can start small and expand over time.
myQ goes beyond access control by connecting gate operations to the full logistics workflow.

Automated check-in, real-time visibility, and AI routing

Flexible deployment with unified hardware/software support
This creates a more intelligent and scalable solution.
Yes, Gate Management captures time-stamped data for every check-in and event.

Track throughput, wait times, and carrier performance
This enables ROI measurement and continuous improvement.
myQ handles multiple tenants with tenant-specific workflows and routing.

Unified dashboard with segmented data by customer
This simplifies operations while maintaining visibility and control.

See our experience

Case studies

Digitally transformed for efficiency and safety

Discover how Heartland produce realized more than $450K+ of labor savings while improving safety from their first year using myQ® Enterprise. Read more

Manual to digital gate and dock management

Discover how Cheney Brothers uses myQ® Enterprise to streamline driver check in and loading operations.
Read more

Quick links

Connect with us

Chamberlain Group, the parent company to LiftMaster, myQ, and Chamberlain, is a global leader in intelligent access. Our innovative products, combined with intuitive software solutions, are part of a myQ ecosystem that delivers seamless, secure access to people's homes, communities, and businesses. Read our story.