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Your systems, finally talking to each other

Most facilities already have a WMS, TMS, or YMS. What they often lack is a connected dock layer that ties those systems to what is actually happening at the gate, dock, and yard

Connected dock management helps close that gap by turning real-time facility events into automated workflows, so teams spend less time chasing updates and more time keeping freight moving

~$250K

projected annual 
savings per facility

141%
Year 1 ROI

for Heartland Produce

100 hours

of labor saved per week 
for Heartland Produce

Built to work with the systems you already use

You should not have to replace your systems to improve dock operations. Appointment data can flow into the platform in ways that fit your current environment, from modern API connections to legacy file-based workflows.

Integration methods

REST API

Programmatic two-way sync with TMS platforms, shipper portals, and internal systems.

Webhooks

Event-driven updates that notify your systems the moment a status changes.

Bulk import

Structured batch uploads for high-volume scheduling without manual entry.

sFTP

Scheduled file-based exchange for ERP and EDI environments that do not support API connections.

Scheduling portal

Carrier-facing self-service scheduling that lets drivers and dispatchers book their own windows.

Schedule agent

AI-assisted scheduling that
helps fill gaps, resolve
conflicts, and apply facility
rules automatically.

WMS automation

Stop entering the same dock assignment twice.

When a driver checks in, the dock assignment should not live in one system while the warehouse team waits for a radio call or manual update. With WMS automation, the dock assignment is created and sent automatically before the truck is backed in. The result is
less dual-entry, fewer handoffs, and a cleaner connection between dock activity and warehouse execution.

  • Driver checks in

  • Dock assigned

  • WMS updated automatically

  • Loading begins

WES and AS/RS automation

Start staging before the trailer reaches the door.

In automated facilities, time is often lost between driver arrival and the signal to begin picking.
The truck is on-site, but the warehouse execution system does not know it yet. By connecting check-in and dock assignment events to the WES, automated picking can begin earlier.
Goods can be staged and moving before the trailer is fully backed in.

  • Driver checks in

  • Dock door assigned

  • WES triggered

  • AS/RS begins picking

  • Goods staged at door

YMS automation

Where myQ creates a capability that software-only platforms cannot match.

Every YMS can create yard movements. Most still need a person to trigger them.

When the dock restraint disengages from the trailer, the platform knows the dock work is complete, the trailer is released, and the move can begin. That physical dock event can automatically create a yard movement and dispatch the next action without waiting for manual coordination.

myQ is the only software solution in the world that automatically creates yard movements directly based on the restraint being disengaged from the trailer.

  • Dock work complete

  • Restraint disengages

  • Safe release confirmed

  • Yard movement created automatically

  • Spotter dispatched

Integration ecosystem

For IT and systems teams

The platform supports multiple integration paths based on your facility’s systems, technical requirements, and operating model.

WMS

Connect to warehouse management systems through REST API or custom connectors.

TMS and carrier systems

Exchange appointment data and send carrier notifications, including SMS with no app required.

WES and AS/RS

Trigger warehouse execution workflows based on check-in and dock assignment events.

YMS

Create yard movement workflows from real dock events, including restraint disengagement.

ERP and legacy systems

Support file-based workflows through sFTP, bulk import, and EDI-compatible formats on request.

Implementation support

Enterprise implementations include dedicated scoping, testing, and go-live support with customer IT and operations teams.

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Chamberlain Group, the parent company to LiftMaster, myQ, and Chamberlain, is a global leader in intelligent access. Our innovative products, combined with intuitive software solutions, are part of a myQ ecosystem that delivers seamless, secure access to people's homes, communities, and businesses. Read our story.

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Every facility has a different stack

Talk to a solutions engineer about which integrations apply to your operation and what an implementation looks like.

Semi-truck pulling out of a warehouse
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