Scheduling & Check-In

myQ Scheduling & Check-In is a digital appointment and arrival management solution within the myQ Enterprise platform. It enables seamless scheduling and driver check-in using SMS and mobile web, no hardware required. Organizations can deploy quickly and scale into full facility automation over time.

The solution includes Scheduling Management, Scheduling Portal, Schedule Agent, and Digital Check-In.

• Centralized scheduling + self-service booking

• AI-powered email scheduling + mobile check-in

Together, these create a unified, end-to-end appointment workflow.

The module improves visibility, efficiency, and user experience across the appointment lifecycle.

• Self-service scheduling and automated coordination

• Fast, hardware-free deployment

This reduces manual work and streamlines operations.

Many facilities rely on fragmented tools like email, spreadsheets, and phone calls.

• Limited visibility into arrivals and inconsistent processes

• Low adoption from external partners

These challenges create inefficiencies and poor coordination.

myQ replaces manual communication with automated, structured workflows.

• Self-service portal, AI email handling, and SMS updates

This ensures clear, real-time communication between drivers, partners, and internal teams.

Each component removes manual steps from scheduling and arrival processes.

• Automated booking, reduced email coordination, and mobile check-in

This saves time, reduces workload, and scales efficiently across locations.

Cost savings come from reduced labor, no hardware requirements, and fewer errors.

• Less manual coordination and no infrastructure investment

This lowers operational costs while improving accuracy.

myQ integrates with WMS, TMS, ERP systems, and other scheduling platforms.

• Supports APIs, bulk imports, and multi-tenant environments

This ensures seamless data flow and a unified operational view.

myQ combines scheduling, check-in, and communication into one system.

• No hardware required and flexible deployment

• Scales into full facility automation

This provides both immediate value and long-term growth.

Software-only deployments can be configured and launched in days with minimal IT involvement. No hardware or complex infrastructure is required. Teams can start quickly and expand capabilities over time.

Drivers receive SMS or mobile web instructions to check in upon arrival.

• Confirm details, receive directions, and trigger notifications

The process is fast, self-service, and requires no app download.

Yes, each location can customize workflows, messaging, and scheduling rules.

• Tailored check-in experiences and operational settings

This allows flexibility while maintaining consistency across the platform.

The system supports multiple check-in options to accommodate all drivers.

• SMS, mobile web, or on-site kiosk (if available)

This ensures no driver is excluded while maintaining a consistent process.